Reliability. As one of our core values, Reliability has always been important to us, but has really stood out in the last few weeks.
This winter has been one of excessive snowfall and next month’s forecast is showing even more winter weather. Having caught everyone off guard, this weather has made keeping adequate ice melt inventory for our dealers a challenge.
But even after three weeks of constant ice melt weather, our production and dispatching teams have reached unprecedented goals and have managed to keep lead times to less than five days.
This Reliability has allowed our dealers to remain a dependable source of TruMelt for their customers, keeping the sidewalks safe across the East Coast.
Below is one of many reviews that is keeping us motivated to maintain our Reliability.
“I just wanted to thank you and your team for making the magic happen for all our customers who needed salt and ice melt over the past few days! I know it was not an easy feat for you, and although there were many obstacles, you were able to make the deliveries happen to all our customers! Just wanted you to know the feedback we received from some of our customers were thanking us for being able to get them ice melt quickly and that was all due to you!
We appreciate your support!”